Privacy Policy

Introduction

Welcome to The Big Summer Bash website (https://www.thebigsummerbash.co.uk). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and purchase tickets for The Big Summer Bash.

2. Information We Collect

We collect information from you when you:

• Visit our Website: We may collect non-personal information such as your IP address, browser type, and browsing behaviour using cookies and similar technologies.   
• Purchase Tickets: When you purchase tickets through Ticket Tailor, we collect personal information such as your name, email address, postal address, and payment details. Please note that payment processing is handled by Ticket Tailor, and their privacy policy will also apply to your payment information.
• Contact Us: If you contact us via email or contact forms, we collect your name, email address, and any other information you provide.
• Sign up for our newsletter: We will collect your email address.

3. How We Use Your Information

We use your information for the following purposes:

• To Process Ticket Purchases: To facilitate and manage your ticket purchases through Ticket Tailor.
• To Provide Customer Support: To respond to your enquiries and provide assistance.
• To Improve Our Website: To analyse website traffic and usage patterns to enhance user experience.
• To Send Event Updates and Newsletters: If you opt-in, we will send you information about The Big Summer Bash and related events.
• To Comply with Legal Obligations: As required by applicable laws and regulations.

4. Sharing Your Information

We may share your information with:

• Ticket Tailor: To process and manage ticket purchases. Please review Ticket Tailor's privacy policy for details on how they handle your data.
• Service Providers: Third-party service providers who assist us with website hosting, analytics, and marketing.
• Legal Authorities: When required by law or to protect our rights and safety.
• Event Organisers: We may need to share necessary information with those organising the event.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect website usage data. You can manage your cookie preferences through your browser settings.   

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.  

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.   

8. Your Rights

You have the right to: 

• Access: Request access to the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete personal information.   
• Erasure: Request deletion of your personal information, subject to legal limitations.   
• Restriction: Request restriction of processing your personal information.
• Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.   
• Object: Object to the processing of your personal information.   
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal information.
• Complaints: You have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with our data practices.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.   

10. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it.   

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.   

12. Contact Us   

If you have any questions or concerns about this Privacy Policy, please contact us at:

hello@thebigsummerbash.co.uk

Ticket Tailor Privacy Information:

When purchasing tickets, you are also subject to Ticket Tailor's privacy policy. We strongly recommend you read it.

This privacy policy is designed to be transparent and compliant with applicable data protection regulations. Remember to consult with a legal professional to ensure it aligns with your specific needs and legal obligations.